生效日期:2025.10.20

1. 简介

本使用条款(以下简称“协议”)是您(以下简称为“您”或“用户”)与广州疆海科技有限公司(统称为“疆海”、“我们”、“我方”和“我们的”)之间的协议。本协议适用于所有访问我们网站或应用程序(包括professional-us.zendure.com、professional-eu.zen-iot.com和ZenPro应用程序,统称为“我们的网站和/或应用程序”)、引用或链接本协议的用户。

在我们的网站或应用程序上创建帐户之前,您应仔细阅读并充分理解本协议的所有条款和条件,特别是有关适用法律、争议解决、疆海免于承担责任或限制其责任以及您的权利和义务的条款和条件。为了方便起见,这些条款和条件以粗体突出显示。

点击相关网页/应用程序上的“同意”或创建和使用用户帐户(以下简称“帐户”),即视为您已阅读、理解并同意本协议,并受其条款约束。

2. 资格

通过访问或使用我们的网站或应用程序,您声明并保证您至少年满十八(18)岁,并达到当地法律规定的成年年龄,并且在其他方面具有根据适用法律签订和形成合同的法律资格。如果您代表商业实体使用我们的网站或应用程序,您进一步声明并保证您有权代表该商业实体行事并签订合同。

3. 用户帐号、准确性和安全性

3.1 创建帐户

当您访问和使用我们网站的某些部分时,可能会要求您创建一个用户帐户或提供您的个人身份信息。成功创建帐户后,您可以使用它登录我们的ZenPro专业应用程序。

3.2 信息准确性

对于您提供的信息,我们只会出于验证您的身份和相应隐私政策中规定的目的来处理这些信息。我们不会出于无关目的处理这些信息。

您声明并保证,您提供的与您的账户以及您对我们网站或应用程序的使用有关的所有用户信息都是最新、完整和准确的,并且您同意您将在必要时通过更新您的个人资料来更新该信息,以保持其完整性和准确性。您同意,您不会提交任何虚假内容(包括但不限于任何用户名、肖像或个人资料)来故意和可信地冒充他人,无论是真实的还是虚构的。如果我们自行认为您提供的信息不及时、不完整或不准确,我们有权拒绝您访问我们的网站或应用程序。

3.3 账户安全

您可能会被要求提供用户名、密码,以及可能的其他信息来保护您的帐户。您全权负责维护密码的机密性。您不得使用任何其他人的用户名或密码,不得共享您的用户名和密码,也不得规避任何要求输入用户名、密码或任何其他信息的身份验证机制,以获得对我们网站或应用程序的未经授权访问。您同意在未经授权使用您的账户时立即通知我们。无论您是否知情,我们都不对您因他人使用您的账户而遭受的任何损失负责。您可能会对我们、我们的附属公司、高管、董事、员工、顾问、代理人和代表因他人使用您的账户而遭受的任何损失承担责任。

4. 承诺和保证

通过在我们的应用程序中记录设备所有者的信息,您承诺并保证将以合法透明的方式收集所提供的详细信息,如所有者的姓名、电子邮件、电话号码和设备安装地址。在继续使用所有者信息记录之前,您承诺明确告知所有者收集和处理其个人数据的目的、方法和范围,并且这些信息将与Zendure共享。您进一步承诺将获得设备所有者对此数据收集和共享的明确同意。

5. 使用许可

在您遵守本协议的前提下,我们授予您非排他性、不可再许可、可撤销的许可,如本协议所述,不可转让的许可,允许您访问我们的网站或应用程序供您个人使用。

此许可证不包括,而且您不得:

  • 从我们的网站或应用程序重新发布材料(包括在其他服务上重新发布),出售、出租或分许可我们的网站和应用程序的材料;
  • 公开展示我们网站或应用程序中的任何材料;
  • 出于商业目的复制或以其他方式利用我们网站或应用程序上的材料;
  • 编辑或以其他方式修改我们网站或应用程序上的任何材料;
  • 从我们的网站或应用程序重新分发材料,但专门明确可用于重新分发的内容除外。

除非另有说明,否则我们或我们的许可方拥有我们的网站或应用程序中的知识产权以及我们的网站和应用程序上的材料,本协议中未明确授予的所有权利由我们保留。

6. 风险承担;释放

在使用我们的网站或应用程序时,您在知情的情况下自由承担所有风险。您,代表您自己、您的个人代表和您的继承人,自愿同意释放、放弃、免除、保护Zendure及其所有者、高管、董事、员工、代理人、附属公司、顾问、代表、分许可证持有人、继任者、受让人、母公司、子公司和相关实体,包括但不限于Zendure USA.Inc. 和广州疆海科技有限公司(统称为“疆海公司”)因您使用我们的网站或应用程序可能对您或第三方造成的身体伤害、财产损失、非正常死亡、精神痛苦、隐私损失或其他损害或伤害而提出的任何和所有索赔、诉讼或损失。

7. 禁止行为

我们对您使用我们的网站或应用程序施加某些限制。任何违反本第7条的行为都可能使您承担民事或刑事责任。

您不得以任何方式使用我们的网站或应用程序,导致或可能导致对我们的网站和应用程序造成损害,或损害我们网站或应用的可用性或可访问性,或以任何非法、非法、欺诈或有害的方式,或与任何非法、违法、欺诈或危害的目的或活动有关。

您不得使用我们的网站或应用程序复制、存储、托管、传输、发送、使用、发布或分发任何包含(或链接)任何间谍软件、计算机病毒、特洛伊木马、蠕虫、击键记录器、rootkit或其他恶意计算机软件的材料。

未经我们明确书面同意,您不得在我们的网站或应用程序上进行任何系统或自动的数据收集活动(包括但不限于抓取、数据挖掘、数据提取和数据收集)。

您不得在我们的网站或应用程序上从事任何明确禁止的以下行为:(a)向我们或任何其他人提供与我们的网站和应用程序有关的虚假、误导或不准确信息;(b) 冒充或以其他方式歪曲与任何个人或实体的隶属关系、联系或关联;(c)访问不适合您的内容或数据,或登录未经授权访问的服务器或帐户;(d)未经适当授权,试图探测、扫描或测试我们的网站或应用程序或任何相关系统或网络的漏洞,或违反安全或身份验证措施;(e)干扰或试图干扰任何其他用户、主机或网络使用我们的网站或应用程序,包括(但不限于)提交恶意软件或利用软件漏洞;(f)伪造、修改或伪造与我们的网站或应用程序有关或传输到我们的网站和应用程序的任何网络数据包或协议标头或元数据(例如,SMTP电子邮件标头、HTTP标头或Internet协议数据包标头);(g) 创建额外的账户来促进您(或他人)的业务,或促使他人这样做;或(h)为我们网站或应用程序上的互动向任何人付费。

您不得使用我们的网站或应用程序传输或发送未经请求的商业通信。

未经我们明确书面同意,您不得将我们的网站或应用程序用于任何与营销相关的目的。

8. 无保证;责任限制

8.1 无保证

我们代表我们自己以及我们的许可方和供应商,明确否认因法律或其他原因而对我们的网站或应用程序作出的任何和所有明示或暗示的保证,包括但不限于对适销性、适用于特定目的、不侵权、无产权负担或所有权的任何和全部暗示保证,除因交易过程、使用或贸易惯例而产生的任何担保外。我们、我们的许可方或供应商均不保证我们的网站或应用程序将满足您的要求,或者我们的网站和应用程序的运行将不间断或无错误。我们不承担因根据本协议提供我们的网站或应用程序而产生的损害的所有隐含责任,包括但不限于因未能提供我们的站点或应用程序(无论是由委托或不作为造成的)或任何其他损害而产生的错误、遗漏、中断、延误、侵权行为、错误、陈述或其他缺陷。我们不承担任何间接、附带、特殊、后果性或惩罚性损害赔偿(包括但不限于利润损失或收入损失的损害赔偿),无论是由我们、疆海公司、我们的用户、或他们的代理人或代表的作为或不作为引起的。

8.2 您对损失或损害的责任;数据备份

您同意使用我们的网站或应用程序的风险由您自行承担。您不会要求我们或我们的许可方和供应商(如适用)对您访问或使用我们的网站或应用程序造成的任何损失或损害负责,包括但不限于您的任何电脑、移动设备(包括但不局限于平板电脑或智能手机)或数据的任何损失和损害。我们的网站或应用程序可能包含错误、问题或其他限制。

8.3 责任限制

在任何情况下,我们或我们的许可方或供应商均不对您因使用我们的网站或应用程序而产生的任何索赔负责,包括但不限于特殊、附带或后果性损害、利润损失、数据或机密或其他信息丢失、隐私损失、替代商品或服务的采购成本,未能履行任何义务,包括但不限于出于善意或合理谨慎、疏忽或其他原因,无论您使用我们的网站或应用程序引起或与之相关的损害的可预见性或向我们或我们的许可方和供应商发出的任何建议或通知。无论损害赔偿是由违约、侵权行为还是任何其他法律理论或诉讼形式引起,该限制均应适用。您同意,此责任限制代表了风险的合理分配,是您和我们之间交易的基本要素。如果没有此类限制,我们的网站或应用程序将无法提供。

8.4 免责声明的适用

上述免责声明、弃权和限制不会以任何方式限制您与我们之间或您与我们的任何许可方和供应商之间的任何其他协议中的任何其他保证免责声明或任何其他责任限制。某些司法管辖区可能不允许排除某些隐含保证或限制某些损害赔偿,因此上述免责声明、弃权和责任限制可能不适用于您。我们的许可方和供应商是这些免责声明、弃权和限制的第三方受益人。您通过我们的网站或应用程序或其他方式获得的任何口头或书面建议或信息均不得改变本节中规定的任何免责声明或限制。

9. 同意接收我们的电子通信

通过创建帐户并向我们提供您的电子邮件地址或电话号码,您明确同意在短期内定期接收我们的电子通信和其他通信,包括电子邮件通信。这些沟通将涉及您的咨询、最终用户的售后服务等。

10. 知识产权

您声明并保证,在使用我们的网站或应用程序时,您将遵守所有适用法律并尊重他人的知识产权。您对我们网站或应用程序的使用始终受版权法和其他知识产权法的管辖。您同意不上传、张贴、传输、显示、执行或分发任何违反任何第三方版权、商标或其他知识产权或专有权的内容、信息或其他材料。

10.1 商标

疆海和相关徽标(统称为“标记”)是疆海的商标或注册商标,由我们经许可使用。在我们的网站或应用程序上、通过我们的网站和应用程序或与之相关的任何地方出现的其他商标、服务标记、图形、徽标和域名可能是第三方的商标。您使用我们的网站或应用程序或本协议均不授予您任何权利、所有权或利益,或任何复制或以其他方式使用标记或任何第三方商标、服务标记、图形、徽标或域名的许可。您同意,由于您使用我们的网站或应用程序而产生的商标商誉将有利于Zendure公司,并且您同意将所有此类商誉转让给疆海公司。您不得在任何时候,也不得协助他人质疑Zendure Companies对商标的权利、所有权、利益或有效性。

10.2 版权

通过我们的网站或应用程序提供的所有内容和其他材料,包括但不限于徽标、设计、文本、图形和其他文件,以及它们的选择、安排和组织,要么归Zendure公司所有,要么归我们的许可方和供应商所有。除非另有明确规定,否则您对我们网站或应用程序的使用或本协议均不授予您对任何此类材料的任何权利、所有权或利益。

10.2.2 报告版权侵权索赔

如果您认为我们的用户之一通过使用我们的网站或应用程序,通过提交未经授权的材料非法侵犯您的版权,并希望删除涉嫌侵权或未经授权材料,您可以通过以下方式要求删除这些材料:

  1. 向我们的指定代理人(以下指定)提交书面通知,地址如下所示;
  2. 通过电子邮件向指定代理人提交书面通知。当你发送电子邮件时,它应该包括下面描述的所有必要信息。

根据《数字千年版权法》的《网络版权侵权责任限制法》(《美国法典》第17卷第512节)(“DMCA”),书面通知(“DMCA通知”)必须大致包括以下内容:

  • 您的物理或电子签名;
  • 识别您声称受到侵犯的受版权保护的作品,或者如果索赔涉及应用程序或服务上的多个作品,则提供此类作品的代表性列表;
  • 识别我们的应用程序或服务中您声称侵犯您版权并要求我们删除的材料;
  • 允许我们定位此类材料的足够信息(例如Thing的URL或Thing ID号);
  • 我们可以联系您的充分信息(包括您的姓名、邮政地址、电话号码,以及(如果有的话)电子邮件地址);
  • 表明您真诚地相信,使用令人反感的材料未经版权或其他权利所有者、其代理人或法律授权的一份声明;
  • 说明通知中的信息是准确的一份声明;
  • 一份声明,即您是版权或其他权利的所有者,据称受到侵犯,或者您被授权代表版权或其他版权所有者行事,将受到伪证罪的处罚。

我们指定的接收DMCA通知的版权代理人是:

法务部
广州疆海科技有限公司
深圳市南山区金骐智谷1905
电子邮件:support@zendure.com

请注意,您的反通知,包括您的联系信息,可能会与针对您提交DMCA通知的一方共享。

如果提交原始DMCA通知的一方在收到您的反通知副本后十(10)个工作日内没有对您提起诉讼,DMCA允许我们恢复删除的内容。

请注意,如果您故意严重歪曲应用程序或服务上的材料或活动因错误或误认而被删除或禁用,您可能会根据DMCA第512(f)条承担损害赔偿责任(包括成本和律师费)。

11. 合理性

通过使用我们的网站或应用程序,您同意本协议中规定的责任排除和限制是合理的。如果您认为它们不合理,您不得使用我们的网站或应用程序。

12. 其他缔约方

我们的网站或应用程序可能与第三方的服务(“第三方服务”)相关联,其中一些人可能与我们建立了关系,而另一些人可能没有。我们无法控制第三方服务的内容和性能。我们没有审查,也不能审查或控制在第三方服务上提供的所有材料,包括计算机软件或其他商品或服务。因此,我们不代表、保证或认可任何第三方服务,也不代表、担保或认可通过第三方提供的信息、材料、商品或服务的准确性、货币性、内容、适用性、合法性或质量。对于因您使用第三方服务而对您或第三方造成的任何损害或其他伤害,我们不承担任何责任。

您承认,作为一个有限责任实体,我们有兴趣限制我们的高管和员工的个人责任。您同意,您不会就您在我们的网站或应用程序方面遭受的任何损失向我们的高管或员工或任何Zendure公司提出任何个人索赔。

在不影响前款规定的情况下,您同意本协议中规定的保证和责任限制将保护我们的高管、员工、代理人、子公司、继承人、受让人和分包商以及我们和Zendure公司。

13. 赔偿

在不限制本协议任何赔偿条款的情况下,您(“赔偿方”)同意为我们和疆海公司(统称为“受偿方”)辩护、赔偿并使其免受任何和所有索赔、诉讼、要求、诉因和其他诉讼(单独称为“索赔”,统称为“索赔”),以及为我们的任何诉讼辩护提供唯一和排他性的控制权,包括法律顾问的选择和所有相关的和解谈判,这些诉讼由以下原因引起或与之有关:(i)您和我们之间的关系,无论是基于合同、侵权行为、法规、欺诈、虚假陈述还是任何其他法律理论;(ii)您违反本协议,包括但不限于本协议中包含的任何陈述或保证;(iii)您访问或使用我们的网站、应用程序或产品;(iv)您向我们或任何受偿方提供的信息或其他数据;(v)您违反或涉嫌违反任何外国或国内、国际、联邦、州或当地法律或法规;(vi)您违反了关于禁止使用我们的网站或应用程序的第7条以及其他禁止行为;或(vii)您侵犯或涉嫌侵犯任何第三方的版权、商标或其他知识产权或所有权。

各受偿方有权(但无义务)通过其选择的律师参与您对任何索赔的辩护,而您需要对任何受偿方或所有受偿方进行辩护、赔偿或使其免受损害。未经相关Zendure公司事先书面同意,您不得解决任何索赔。

14. 终止

14.1 终止

在不限制本协议任何其他条款的情况下,我们保留自行决定、无需通知或承担责任的权利,以任何理由或根本没有理由拒绝任何人使用我们的网站或应用程序,包括但不限于任何违反或涉嫌违反本协议中的任何陈述、保证或约定,或任何适用法律或法规的行为。如果您违反本协议的任何陈述、保证或约定,本协议将自动终止。此类终止应为自动终止,不需要我们采取任何行动。

14.2 终止的效力

本协议的任何终止都会自动终止根据本协议授予您的所有权利和许可,包括使用我们的网站或应用程序的所有权利。终止后,我们可以(但没有义务)自行决定撤销任何服务和/或从我们的系统中删除您的所有个人信息以及您向我们提供的或与您使用我们的网站或应用程序有关的任何其他文件或信息。终止后,您应停止使用我们的网站或应用程序。

终止后,我们保留行使其认为必要的一切手段防止您未经授权使用我们的网站或应用程序的权利,包括但不限于技术障碍,如IP屏蔽和与您的互联网服务提供商的直接联系。

15. 其他

15.1 转让

我们可以转让、分包或以其他方式处理我们在本协议项下的权利或义务,而无需通知您或征得您的同意。您不得转让、分包或以其他方式处理您在本协议项下的权利或义务。

15.2 可分割性

如果任何法院或其他主管当局认定本协议的某项条款是非法或不可执行的,则其他条款将继续有效。如果任何非法或不可执行的条款在其部分被删除的情况下是合法的或可执行的,则该部分将被视为已删除,该条款的其余部分将继续有效。

15.3 权利放弃

任何一方放弃本协议的任何条款或条件,或任何违约行为,在任何一种情况下,都不会放弃该条款或条件或任何后续违约行为。

Effective Date:the 20th day of October, 2025

1. Introduction

This Terms of Use (hereinafter the "Agreement") is an agreement between you (hereinafter "you" or "user") and Zendure USA Inc and its affiliates (collectively, “Zendure”, “we”, “us” and “our”) . The Agreement is applicable to all users accessing our websites or applications (including professional-eu.zen-iot.com and ZenPro App, collectivelly, "Our Site and/or App"), that reference or link to this Agreement.

Before creating an account on Our Site and/or App, you should carefully read and fully understand all the terms and conditions of this Agreement, especially those regarding applicable laws, dispute resolution, the exemption of Zendure from liabilities or restrictions to its liabilities, and your rights and obligations. Those terms and conditions are highlighted in bold for your convenience.

By clicking "Agree" on the relevant web page/applications and/or creating and using an user account (hereinafter "Account"), you are regarded as having read, understood, and agreed to this Agreement and to be bound by its terms.

2. Eligibility

By accessing and/or using Our Site and/or App, you represent and warrant that you are at least eighteen (18) years of age and reach the age of majority under the local laws, and are otherwise legally qualified to enter into and form contracts under applicable law. If you are using Our Site and/or App on behalf of a business entity, you further represent and warrant that you are authorized to act and enter into contracts on behalf of that business entity.

3. User account, Accuracy & Security

3.1 Creating an Account

When you access and use certain parts of Our Site, you may be asked to create a user account and/or to provide information that personally identifies you. After successfully creating your account, you can use it to log in to our Zendure Professional App.

3.2 Information Accuracy

For the information you provide, we will only process that information for the purposes of verification of your identity and the purpose stated in the corresponding privacy policy. We will not process that information for unrelated purposes.

You represent and warrant that all user information you provide in connection with your Account and your use of our websites and/or applications is current, complete, and accurate, and you agree that you will update that information as necessary to maintain its completeness and accuracy by updating your personal profile. You agree that you will not submit any fake content (including without limitation any username, likeness, or profile) to willfully and credibly impersonate another person, whether actual or fictitious. If we believe in our sole discretion that the information you provide is not current, complete, or accurate, we have the right to refuse you access to Our Site or App.

3.3 Account Security

You may be asked to provide a username, password, and possibly other information to secure your Account. You are entirely responsible for maintaining the confidentiality of your password. You may not use the username or password of any other person, nor may you share your username and password, nor may you circumvent any authentication mechanism requiring the entry of usernames, passwords, or any other information to gain unauthorized access to Our Site or App. You agree to notify us immediately of any unauthorized use of your Account. We shall not be liable for any loss that you incur because of someone else using your Account, either with or without your knowledge. You may be held liable for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of your Account.

4. Commitments and Guarantees

By recording the device owner's information in our applications, you commit and guarantee that you will collect the details provided, such as the owners' name, email, phone number, and the address where devices are installed, in a lawful and transparent manner. Prior to proceeding with the Owner Information Record, you commit to clearly informing the owners about the purpose, method, and scope of the collection and processing of their personal data, and that this information will be shared with Zendure. You further commit to obtaining the device owners' explicit consent for this data collection and sharing.

5. License to Use

Subject to your compliance with this Agreement, we grant you a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to access Our Site or App for your personal use.

This license does not include, and you must not:

  • Republish material from Our Site or App (including republication on another service), sell, rent or sub-license material from Our Site or App;
  • Show any material from Our Site or App in public;
  • Reproduce, duplicate, copy or otherwise exploit material on Our Site or App for a commercial purpose;
  • Edit or otherwise modify any material on Our Site or App;
  • Redistribute material from Our Site or App except for content specifically and expressly made available for redistribution.

Unless otherwise stated, we and/or our licensors own the intellectual property rights in Our Site or App and material on Our Site or App, and all rights not expressly granted in this Agreement are reserved by us.

6. Assumption of Risk; Release

You knowingly and freely assume all risk when using Our Site or App. You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Zendure and its owners, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, assigns, parents, subsidiaries, and related entities, including but not limited to Zendure USA Inc. (collectively, the "Zendure Companies") from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or third parties, that may result from your use of Our Site or App.

7. Prohibited Conduct

We impose certain restrictions on your use of Our Site or App. Any violation of this Section 7 may subject you to civil and/or criminal liability.

You shall not use Our Site or App in any way that causes, or may cause, damage to Our Site or App or impairment of the availability or accessibility of Our Site or App, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You shall not use Our Site or App to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You shall not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to Our Site or App without our express written consent.

You shall not engage in any of the following conduct on Our Site or App, which is expressly prohibited: (a) providing false, misleading, or inaccurate information to us or any other person in connection with Our Site or App; (b) impersonating, or otherwise misrepresenting affiliation, connection, or association with, any person or entity; (c) accessing content or data not intended for you, or logging into a server or account that you are not authorized to access; (d) attempting to probe, scan, or test the vulnerability of Our Site or App, or any associated system or network, or breaching security or authentication measures without proper authorization; (e) interfering or attempt to interfere with the use of Our Site or App by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities; (f) forging, modifying, or falsifying any network packet or protocol header or metadata in any connection with, or transmission to, Our Site or App (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers); (g) creating additional Accounts to promote your (or another's) business, or causing others to do so; or (h) paying anyone for interactions on Our Site or App.

You shall not use Our Site or App to transmit or send unsolicited commercial communications.

You shall not use Our Site or App for any purposes related to marketing without our express written consent.

8. No Warranties; Limitation of Liability

8.1 No Warranties

We, on behalf of ourselves and our licensors and suppliers, expressly disclaims any and all warranties, express or implied, regarding Our Site or App, arising by operation of law or otherwise, including without limitation any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to any warranties arising from a course of dealing, usage, or trade practice. Neither we nor our licensors or suppliers warrant that Our Site or App will meet your requirements, or that the operation of Our Site or App will be uninterrupted or error-free. We disclaim all implied liability for damages arising out of the furnishing of Our Site or App pursuant to this Agreement, including without limitation, mistakes, omissions, interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to furnish Our Site or App, whether caused by acts of commission or omission, or any other damage occurring. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of us, Zendure Companies, or our users, or their agents or representatives.

8.2 Your Responsibility for Loss or Damage; Backup of Data.

You agree that your use of Our Site or App is at your sole risk. You will not hold us or our licensors and suppliers, as applicable, responsible for any loss or damage that results from your access to and/or use of Our Site or App, including without limitation any loss or damage to any of your computers, mobile devices, including without limitations tablets and/or smartphones, or data. Our Site or App may contain bugs, errors, problems, or other limitations.

8.3 Limitation of Liability

In no event shall we or our licensors or suppliers be liable to you for any claims arising from your use with Our Site or App, including without limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foreseeability of those damages or of any advice or notice given to us or our licensors and suppliers arising out of or in connection with your use of Our Site or App. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. You agree that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between you and us. Our Site or App would not be provided without such limitations.

8.4 Application of Disclaimers

The above disclaimers, waivers, and limitations do not in any way limit any other disclaimer of warranties or any other limitation of liability in any other agreement between you and us or between you and any of our licensors and suppliers. Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers, and limitations of liability may not apply to you. Our licensors and suppliers are intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information, whether oral or written, obtained by you through Our Site or App or otherwise shall alter any of the disclaimers or limitations stated in this section.

9. Consent to Receive Electronic Communications from Us

By creating an account and providing your email address and/or telephone number to us, you expressly consent to receive electronic and other communications from us, over the short term and periodically, including email communications. These communications will be about your inquiries, after-sales service for end users, etc.

10. Intellectual Property

You represent and warrant that, when using Our Site or App, you will obey all applicable laws and respect the intellectual property rights of others. Your use of Our Site and/or App is at all times governed by and subject to copyright and other intellectual property laws. You agree not to upload, post, transmit, display, perform, or distribute any content, information, or other materials in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.

10.1 Trademarks

Zendure and the related logos (collectively, the "Marks") are trademarks or registered trademarks of Zendure Companies, and used by us with permission. Other trademarks, Service marks, graphics, logos, and domain names appearing anywhere on, through, or in connection with Our Site or App may be the trademarks of third parties. Neither your use of Our Site or App nor this Agreement grant you any right, title, or interest in, or any license to reproduce or otherwise use, the Marks or any third-party trademarks, Service marks, graphics, logos, or domain names. You agree that any goodwill in the Marks generated as a result of your use of Our Site or App will inure to the benefit of Zendure Companies, and you agree to assign, and do assign, all such goodwill to Zendure Companies. You shall not at any time, nor shall you assist others to, challenge Zendure Companies’ right, title, or interest in, or the validity of, the Marks.

10.2 Copyrights

All content and other materials available through Our Site and/or App, including without limitation logos, design, text, graphics, and other files, and their selection, arrangement, and organization, are either owned by Zendure Companies or are the property of our licensors and suppliers. Except as explicitly provided, neither your use of Our Site or App nor this Agreement grant you any right, title, or interest in any such materials.

10.2.2 Reporting Claims of copyright infringment

If you believe that one of our users is, through the use of our Site or App, unlawfully infringing on your copyright by submitting unauthorized material, and wish to have the allegedly infringing or unauthorized material removed, you may request removal of those materials by:

  1. submitting written notification to our designated Agent (designated below) at the address listed below; or
  2. submitting the written notification to designated Agent via E-mail. When you send the E-mail, it should include all of the required information described below.

In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512)("DMCA"), the written notice (the "DMCA Notice ") must include substantially the following:

  • your physical or electronic signature;
  • identification of the copyrighted work(s) that you claim to have been infringed, or if the claim involves multiple works on the App or Services, a representative list of such works;
  • identification of the material on our App or Services that you claim is infringing on your copyright and that you request us to remove;
  • sufficient information to permit us to locate such material (e.g., URL to Thing or Thing ID number);
  • adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, e-mail address);
  • a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright or other rights owner, its agent, or the law;
  • a statement that the information in the notification is accurate;
  • a statement, under penalty of perjury, that you are either the owner of the copyright or other right that has allegedly been infringed or violated or that you are authorized to act on behalf of the copyright or other rights owner.

Our designated copyright agent to receive DMCA Notices is:

Legal Department
Zendure USA.Inc.
Zendure USA Inc, 3120 Scott Blvd #11,Santa Clara, CA 95054
Email: Support@zendure.com

Please note that your Counter Notice, including your contact information, may be shared with the party that filed the DMCA Notice against you.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter Notice.

Please be aware that if you knowingly materially misrepresent that material or activity on the App or Services was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

11. Reasonableness

By using Our Site or App, you agree that the exclusions and limitations of liability set out in the Agreement are reasonable. If you do not think they are reasonable, you must not use Our Site or App.

12. Other Parties

Our Site or App may be linked with services of third parties ("Third Party Services"), some of whom may have established relationships with us and some of whom may not. We do not have control over the content and performance of Third Party Services. We have not reviewed, and cannot review or control, all of the material, including computer software or other goods or services, made available on Third Party Services. Accordingly, we do not represent, warrant, or endorse any Third Party Services, or the accuracy, currency, content, fitness, lawfulness, or quality of the information, material, goods, or services available through Third Party Services. We disclaim, and you agree to assume, all responsibility and liability for any damages or other harm, whether to you or to third parties, resulting from your use of Third Party Services.

You accept that, as a limited liability entity, we have an interest in limiting the personal liability of our officers and employees. You agree that you will not bring any claim personally against our officers or employees, or any Zendure Companies, in respect of any losses you suffer in connection with Our Site or App.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in the Agreement will protect our officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as us and Zendure Companies.

13. Indemnity

Without limiting any indemnification provision of this Agreement, you (the "Indemnitor") agree to defend, indemnify, and hold harmless us and Zendure Companies (collectively, the "Indemnitees") from and against any and all claims, actions, demands, causes of action, and other proceedings (individually, "Claim", and collectively, "Claims"), including but not limited to legal costs and fees, and providing sole and exclusive control of the defense of any action to us, including the choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) the relationship between you and us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; (ii) your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; (iii) your access to or use of Our Site or App or Products; (iv) your provision to us or any of the Indemnitees of information or other data; (v) your violation or alleged violation of any foreign or domestic, international, federal, state, or local law or regulation; (vi) your violations of Section 7 regarding prohibited uses of Our Site or App and other prohibited conduct; or (vii) your violation or alleged violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.

The Indemnitees each have the individual right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim as to which you are required to defend, indemnify, or hold harmless any, each, and/or all Indemnitees. You may not settle any Claim without the prior written consent of the concerned Zendure Companies.

14. Termination

14.1 Termination

Without limiting any other provision of this Agreement, we reserve the right to, in our sole discretion and without notice or liability, deny the use of Our Site or App to any person for any reason or no reason at all, including without limitation for any breach or suspected breach of any representation, warranty, or covenant contained in this Agreement, or of any applicable law or regulation. This Agreement shall automatically terminate if you breach any of this Agreement's representations, warranties, or covenants. Such termination shall be automatic and shall not require any action by us.

14.2 Effect of Termination

Any termination of this Agreement automatically terminates all rights and licenses granted to you under this Agreement, including all rights to use Our Site or App. Upon termination, we may, but has no obligation to, in our sole discretion, rescind any services and/or delete from our systems all your Personal Information and any other files or information that you made available to us or that otherwise relate to your use of Our Site or App. Upon termination, you shall cease any use of Our Site or App.

After termination, we reserve the right to exercise whatever means it deems necessary to prevent your unauthorized use of Our Site or App, including without limitation technological barriers such as IP blocking and direct contact with your Internet Service Provider.

15. Miscellaneous

15.1 Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under the Agreement without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under the Agreement.

15.2 Severability

If a provision of the Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

15.3 No Waiver

A waiver by either party of any term or condition of this Agreement, or any breach, in any one instance, will not waive that term or condition or any later breach.